Refunds & Cancellations

Last updated: 23 October 2026

How to cancel

You can cancel any time, and there are two ways: from the manage your subscription link at the bottom of your daily alert, or just email hello@hospopulse.com.au — no phone call, no cancellation fee — and we'll do it for you.

Nothing is cut off today. Your daily alerts keep arriving to the end of the period you've already paid for — the month or the year, whichever you chose — you aren't charged again, and you can undo it from your manage page any time until then. After that you move to the free weekly summary, which is counts only, unless you unsubscribe from that as well.

We'll ask why you're leaving, and we may offer you a cheaper plan instead. Both answers are one click, and choosing to cancel cancels — there is no extra screen between you and it.

Unsubscribing from the free weekly summary is separate and doesn't cancel a paid subscription — email us for that too.

Refunds

We don't generally refund amounts already paid if you simply change your mind or forget to cancel. If the service has a problem — for example, it fails to meet a consumer guarantee that applies to you — you're entitled to the remedies the law provides, which can include a refund. Email hello@hospopulse.com.au about any billing issue and we'll consider it in good faith.

Nothing on this page limits your rights under the Australian Consumer Law or any other law.