Terms of Use

Last updated: 23 October 2026

These Terms of Use ("Terms") are an agreement between you and Australian Business Consulting Services Pty Ltd (ABN 58 298 951 711) ("Hospo Pulse", "we", "us"), the operator of the Hospo Pulse alert service available at hospopulse.com.au (or any successor domain) (the "Site") and the associated email digests and alerts (together, the "Service"). By subscribing to the Service, using the Site, or continuing to receive our emails, you agree to these Terms. If you are using the Service for a business, you confirm you are authorised to accept these Terms on that business's behalf.

1. What the Service is

1.1 Hospo Pulse is an alert service for anyone who needs early, reliable visibility of new activity on Australia's public liquor-licensing and planning registers — including compliance and legal teams conducting due diligence, parties inside a register's objection or notice period, industry bodies monitoring market activity, and hospitality suppliers, venue brokers and licensing professionals. We monitor public government liquor-licence registers and planning registers and send email alerts summarising new liquor licence applications, and development applications and complying development certificates for hospitality premises. A planning record is not a liquor licence and does not mean a venue is licensed, open or trading.

1.2 The states and territories we currently cover, and the government registers we draw from, are listed on the Site. We add further states and sources over time; the coverage information on the Site is the current position.

1.3 For applications where the applicant or licensee is a company, an automated AI classifier (currently Anthropic's Claude) adds a venue category, a significance score from 1 to 5, and a one-sentence summary. These enrichments are generated automatically without human review and may contain errors (see clause 4). For applications where the applicant or licensee is an individual, we do not add these enrichments — we show a faithful copy or extract of the fields recorded on the official register only, with a link to the source record.

2. The Service is information, not advice

2.1 The Service is an information and alerting tool only. It is not legal, financial, licensing, planning or other professional advice, and it is not a substitute for the official registers or for advice from a qualified professional.

2.2 Before acting on any alert, you should verify the details against the official government register and obtain your own professional advice. Submission deadlines shown in alerts are drawn from register data and may be wrong or out of date; always confirm deadlines with the relevant regulator.

3. Free and paid tiers

3.1 Free tier. The free tier is a weekly email summary covering the states we deliver: counts of the previous week's licence and development movements, broken down by state and by type, with a four-week trend. It is counts only. It does not name venues and does not include addresses, suburbs or licensee details — those are part of the paid tier.

3.2 Paid tier. There is one paid subscription. It covers every state we deliver, and which states you see is a free setting you can change at any time — it is not part of what you buy. Current pricing is $199 per month or $1990 per year, charged from your first billing period; a valid card is required. The first 50 subscribers pay $149 per month, held for 12 months and then moving to the standard monthly price. All prices are in Australian dollars. We are not currently registered for GST, so no GST is added — the price shown is the total you pay.

3.3 Billing, renewal and introductory pricing. Subscriptions are billed in advance through Stripe Checkout and renew automatically at the end of each billing period until you cancel. By subscribing you authorise these recurring charges. A monthly subscription is charged the full monthly price shown at the time you subscribed from the first billing period. A founding price, where one applied, is held for 12 months and then moves to the standard price. Any other introductory offer will be stated clearly before you accept it.

3.4 No account or password. Your subscription is tied to the email address you provide. To change your email address, contact us at hello@hospopulse.com.au.

3.5 Price changes. We may change subscription prices, but a change will only take effect after at least 30 days' notice by email, and only from your next billing cycle after that notice. If you don't want to pay the new price, you can cancel before it takes effect.

3.6 GST. We are not currently registered for GST and do not add GST to the price. Australian law requires GST registration once GST turnover reaches $75,000; if we register, we will update this clause and continue to display a single total price.

3.7 The Digest option when you cancel. When you cancel a paid subscription, we may offer to move you to Hospo Pulse Digest at $59 per month instead: the 25 biggest movements of the week, with full detail, delivered every Monday. The offer is made once per account — once we have shown it to you, it is used, whether or not you accept. If you accept, the change takes effect straight away, the unused part of your current billing period is credited to you, and the Digest then renews monthly until you cancel it. Choosing to cancel instead cancels; the offer never stands between you and cancelling.

4. Data sources, accuracy and the AI classifier

4.1 The Service republishes and summarises information from third-party government registers, collected on a periodic (currently nightly) schedule, so the Service will always lag the official registers to some degree.

4.2 You acknowledge that: (a) register data can be incomplete, inaccurate, late, amended or removed by the regulator; (b) the Service may miss applications entirely; (c) where we apply them (company applications only — see clause 1.3), the AI-generated venue category, significance score and summary are automated outputs that can be wrong; and (d) an application appearing in the Service does not mean it is current, valid or will be granted.

4.3 We publish register information as a faithful copy, summary or extract of the public register, with attribution to the source and, where the source licenses its data under an open licence, under that licence. Which sources are currently live is shown on the Site (clause 1.2); this clause lists the licences we hold, whether or not a given source is switched on today. Our confirmed source licences are: Queensland Liquor and Gaming Licence Applications register — data © State of Queensland, licensed under CC BY 3.0 AU; Liquor & Gaming NSW application noticeboard — data © State of New South Wales, licensed under CC BY 4.0; ACT Open Data "Occupational licences" dataset — data © ACT Government, licensed under CC BY 4.0; NSW ePlanning Online DA Data API — data © State of New South Wales and Department of Planning, Housing and Infrastructure, licensed under CC BY 4.0; Current notified developments (PlanSA) — data © State of South Australia, licensed under CC BY 3.0 Australia; Development.i development application register — data © Brisbane City Council, licensed under CC BY 4.0; City of Moreton Bay Development Applications open dataset — data © City of Moreton Bay, licensed under CC BY 4.0; Sunshine Coast Council Development Applications open dataset — data © Sunshine Coast Regional Council, licensed under CC BY 3.0. Where a source publishes no open licence, we publish its data with attribution and assert no licence over it. As we add further sources we display the attribution each one requires. Attribution and source notices must not be removed (see clause 6.4).

4.4 These Terms are between us and you as a user or subscriber of the Service. If you are a person named in register data (rather than a subscriber), these Terms do not govern that; how we handle correction, suppression and removal of register data about individuals is set out in our Corrections, Suppression & Takedown Policy.

5. Cancelling, and our refund position

5.1 Cancel any time. You can cancel a paid subscription at any time — from the "manage your subscription" link at the bottom of your daily alert, or by emailing us. No phone call, no cancellation fee, and no extra steps between you and the cancel button.

Cancelling takes effect at the end of the billing period you have already paid for. Your daily alerts keep arriving until then, nothing is cut off early, and you can undo the cancellation from your manage page at any time until it lands. After it lands you move to the free weekly summary unless you unsubscribe from that too.

See our Refunds & Cancellations page. The free summary's unsubscribe link only stops the free summary — it does not cancel a paid subscription.

5.2 Refunds. We do not generally refund amounts already paid where you simply change your mind or forget to cancel, except that nothing in this clause limits your rights under the Australian Consumer Law or any other law. If the Service fails to meet a consumer guarantee that applies to you, you are entitled to the remedies the law provides, which can include a refund. Contact us at hello@hospopulse.com.au about any billing issue.

6. Your licence to use the Service; our rights

6.1 We grant you a non-exclusive, non-transferable licence to use the alerts, digests and Site content for your own internal business purposes, including sharing individual alerts or extracts within your organisation and with your clients in the ordinary course of your work.

6.2 Except as allowed by clause 6.1 or by law, you must not republish, resell, syndicate, redistribute or make available the Service, the alert feed, or any substantial part of our content to third parties.

6.3 The compilation, selection, formatting, software, branding and AI-generated enrichments in the Service are owned by or licensed to us. Nothing in these Terms restricts your right to obtain the underlying government register data directly from the relevant government source under whatever terms that source offers it.

6.4 If you share content from the Service as permitted, you must keep intact any attribution to the relevant State or Territory and to Hospo Pulse that appears in it.

7. Acceptable use

You must not: (a) use automated means to extract content from the Site or emails, other than ordinary search-engine indexing; (b) resell or commercially redistribute the alert feed contrary to clause 6; (c) interfere with or disrupt the Service; (d) use the Service for an unlawful purpose; or (e) misrepresent Hospo Pulse content as an official government publication.

8. Service availability and changes

8.1 We aim to keep the Service running reliably, but we do not promise that it will be uninterrupted, error-free or available at any particular time; it depends on third-party systems we do not control.

8.2 If we make a change that materially reduces what your paid tier includes, we will give you at least 30 days' notice by email and you may cancel before it takes effect; we will refund the unused portion of any paid period on request.

8.3 If we discontinue the Service entirely, we will give paid subscribers reasonable notice and refund amounts paid for periods after discontinuation.

9. Your rights under the Australian Consumer Law

9.1 Our Service comes with guarantees that cannot be excluded under the Australian Consumer Law ("ACL"). For services these include due care and skill, fitness for a disclosed purpose, and supply within a reasonable time. Because ACL consumer guarantees currently apply to acquisitions of up to $100,000, they will generally apply to Hospo Pulse subscriptions even when you buy for a business.

9.2 Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the ACL or any other law that cannot lawfully be excluded.

10. Disclaimers and limitation of liability

10.1 Subject to clause 9, and to the extent permitted by law, the Service is provided "as is", and we make no warranty as to the accuracy, completeness or timeliness of register data, AI-generated enrichments, or any other content.

10.2 Where the law permits us to limit our liability for failure to comply with a consumer guarantee, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again — unless it would not be fair or reasonable to rely on this.

10.3 Subject to clauses 9 and 10.2, and to the extent permitted by law, we exclude liability for indirect or consequential loss, loss of profit or business opportunity, or loss arising from reliance on register data or AI enrichments without independent verification, missed or delayed alerts, or unavailability of the Service; and our total aggregate liability is capped at the greater of (i) the amounts you paid us in the 12 months before the event and (ii) $500. Nothing in this clause reduces liability that cannot lawfully be excluded, or for our own fraud.

11. Your responsibility for misuse

If you breach clause 6.2 or clause 7, you are responsible for loss we suffer as a direct result of that breach, except to the extent that we caused or contributed to the loss.

12. Changes to these Terms

For material changes (including price changes under clause 3.5) we will give you at least 30 days' notice by email. Non-material changes may take effect when posted. Changes do not apply retrospectively.

13. Privacy and email

We collect and handle your email address and related subscription information as described in our Privacy Policy. Every marketing or alert email includes a one-click unsubscribe link.

14. Termination by us

We may suspend or end your access for material breach you do not fix within 14 days of notice (or immediately for serious misuse under clause 7), or for any other reason on 30 days' notice, in which case we refund the unused portion of any period you have paid for.

15. General

If part of these Terms is unenforceable, the rest still applies. We may assign these Terms to a buyer of our business on notice to you. These Terms, the Privacy Policy and your Stripe checkout confirmation are the entire agreement about the Service.

16. Governing law

These Terms are governed by the laws of Queensland, Australia. You and we each submit to the non-exclusive jurisdiction of the courts of that state and of the Commonwealth of Australia. Nothing in this clause prevents you from bringing a claim under consumer protection law that applies where you are located.

17. Contact

Australian Business Consulting Services Pty Ltd (ABN 58 298 951 711) — hello@hospopulse.com.au.